SHL CS-Baoshan
Bollore Logistics Asia Pacific, China

• Be familiar with all the items of logistic contract and comprehensively understand the assignment and demanding of the clients
• Daily documentation operation for inbound/outbound/inventory/reporting
• Create and update SOP timely, and also follow SOP strictly
• Coordinate the operation internally and externally to make operation smooth
• Contact with clients frequently and set up monthly meeting
• Be in charge of KPI collection and response for complaints if any
• Be responsible to accuracy of billing/cost and collect service charge in time
• Provide accurate data to line supervisor/manager
• Immediately, in the event of an accident, dangerous occurrence, or a risk of imminent and serious injury or harm to the health of any person at the workplace, report the matter to your direct Manager
• Attend and actively participate in location QHSE meetings. Propose recommendations to your direct Manager in regards to how the QHSE Management Systems can be improved.

• Other tasks assigned by line supervisor/manager

Requirements

• College graduated or above.
• 2 years' working experience in 3rd party CS or related field.
• Good English amp; Chinese communication including written and speaking.
• Strong working orientation and customer service mindset.
• Teamwork player, able to work under pressure, Self-motivated, pro-active mind, stress tolerance, can handle complicated tasks and have excellent problem-solving skills.

• Adapt for OT work if any

Benefits

Social Insurance

Job Rewards and Benefits