Associate Director, Crisis and Security Consulting, Shanghai
Control Risks, China

The selected applicant will be required to work within the Crisis and Security Consulting team to develop and service clients throughout Greater China or other such locations as they may be directed by the Company.

This is a key lead for crisis and security consulting delivery, business development and marketing efforts in GCNA.

This is a fee-earning role for an experienced crisis management, business resilience and risk professional who delights in being both an individual contributor and a key team player leading, developing, managing and delivering high-quality complex projects to clients across the Greater China North Asia region.

You will build and maintain successful relationships with existing Control Risks clients and identify and pursue new clients and business opportunities to expand the resilience, crisis management and security risk solutions practice in the region.

You possess sound experience in the preparation and conduct of training activities, including developing desktop and semi-live exercise programs for executive level crisis management teams.

You are forward-looking, able to advise clients at middle and senior management levels on resilience and crisis decision-making, crisis response and developing effective resilience and crisis management frameworks and high-functioning crisis management teams.

You are well networked within the industry and have a strong personal brand in the risk management and crisis management space.

Responsibilities:

• Build strong and profitable client relationships across a portfolio of multinationals and private enterprises.
• Actively contribute to thought leadership, marketing and business development activities in mainland China, Hong Kong, and throughout the region.
• Understand (and be able to apply Control Risks services to) the political/geopolitical and COVID contexts that clients are operating under in GCNA
• Be able to effectively explain and articulate relevant issues (including the nuances of threats, risks and regulatory and political issues and cultural context) to audiences outside Greater China
• Lead on the scoping and delivery of resilience consulting tasks, including crisis management planning and training, risk management, and business continuity. Utilise specialist resources from around the APAC region and the Group to profitably deliver high-quality outcomes for clients.
• Lead on specialist crisis response tasks and reactive complex problem-solving engagements, including assisting clients’ response to critical security incidents, product recall, extortive threat, regulatory investigation, employee malfeasance and cyber breaches.
• Research materials related to security, risk management, crisis management, business continuity and organisational resilience, and maintain awareness of best practice advancements across the industry.
• Research and understand the threats and risks faced by organisations from a diverse range of industry sectors (including professional services, resources, consumer and industrial) in a wide variety of domestic and international operating environments.
• Develop and design realistic scenario-based exercises to challenge executive level teams’ crisis decision-making.
• Support the conduct and production of a risk assessment based on industry standards
• Assist the development of strategic, tactical and operational level instruments including crisis and business continuity management documents to internationally recognised standards or practices customised for individual organisations.
• Prepare and submit verbal and written reports to a high standard for the use of internal or external stakeholders.
• Work as part of small teams including as part of client teams or with external contractors/consultants.

• Provide support in the development and editing of proposals
• Assist in the development of capability statements and other collateral requested by clients

Requirements

Experience:

• At least eight years’ experience in a risk and crisis management discipline or general legal practice.
• Commercial skills and sales background
• Prior experience developing and implementing crisis or risk management programs, preferably in the client-facing consulting role
• Sound knowledge of, and experience in implementing, current international risk consulting standards and methodologies
• Crisis and emergency management planning and response
• Design and delivery of presentations and/or training activities
• Knowledge of management, group dynamics and leadership theory is advantageous

Ability to:

• Work independently with limited direction
• Work under pressure, respond to fast-moving challenges and guide clients in solving complex problems with incomplete inform

Job Rewards and Benefits