Job Description
Job Description
The Science Support Engineer is responsible for researching, resolving and recording all levels of
science-related questions from DemandTec Support Engineers quickly and consistently. This
involves working closely with other members of the Support and Science teams to identify the best solution for customer issues in an effective manner.
Additionally, the Science Support Engineer will ensure the quality of our science by designing, creating and maintaining test cases for all existing and upcoming Science features. The ideal candidate will be detail oriented, organized, and reliable and will possess a strong background in a
quantitative field. Interpersonal and communication skills are especially important as the
individual will be expected to explain difficult scientific and technical concepts to both internal
and external users. Must be able to handle multiple priorities, be very flexible, and work well with minimum supervision. Must be able to take initiative and succeed under pressure in a fast paced,
dynamic environment.
Job Specification
Job Requirement
Minimum Requirements:
1) Advanced degree (Master or PhD) in a quantitative field such as Operations Research, Industrial
Engineering, Management Science, Applied Mathematics, or Statistics.
2) Excellent verbal and written communication skills, and the ability to express technical concepts
in clear, concise terms
3) Familiarity with linear, nonlinear, and integer programming
4) Demonstrated analytical skills and great comfort with handling vast quantities of data and
summarizing meaningful insights
5) Experience in SQL, Perl, Excel, and Shell Scripting
Desired Experience:
1) Experience in GAMS, AMPL or OPL
2) Experience in econometric modeling
3) Experience conducting retail merchandising and marketing analyses