LanguageCert Quality Auditor - China, Beijing
PEOPLECERT, China
Job Description
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now!
Do you have experience in teaching or/and exams delivery? Are you obsessed with helping organisations improving their processes? Are you interested in working as an on demand external auditor onsite, and are you able to travel around China?
PeopleCert, on behalf of LanguageCert, is looking for a Quality Auditor (QA) to ensure that approved centres comply with LanguageCert and regulatory requirements. The role of the QA relates to the external quality assurance of the centre's infrastructure, systems and internal quality assurance arrangements to ensure systems, processes and practices are being implemented effectively.
As a Quality Auditor, your tasks will include the following:
- Perform on demand centre audit/monitoring activities with new and existing centres to ensure compliance with policies and procedures
- Provide centres with clear and constructive advice, support and guidance with regard to internal quality arrangements and LanguageCert’s qualifications, policies and procedures and regulatory requirements
- Carry out announced and/or unannounced visits to monitor the conduct and integrity of examinations
- Carry out audit activities to verify the compliance of a new examination room/venue according to LanguageCert’s set specifications
- Complete accurate centre audit reports/records
- Inform centres of any identified non-compliance and actions required to remedy, monitor and follow up on actions
- Undertake investigations regarding complaints, appeals and/or alleged malpractice/maladministration
- Ensure compliance with internal Management Systems.
What we look for:
- Excellent command of the English language (level C2), knowledge of additional language will be an asset
- Excellent interpersonal, verbal and written communication skills
- Experience in teaching and exams is required
- Relevant quality assurance experience in the context of training and/or examination is a prerequisite
- Availability on demand (audits will be planned in advance and after mutual agreement); flexibility for occasional short-period travelling is desired
- Reporting and exceptional attention to detail
- Ability to to meet deadlines
- Punctuality and reliability, maintaining high levels of integrity at all times
- Based in Beijing is an absolute prerequisite
What we offer:
- Work in an international, dynamic and fun atmosphere among young and smart people
- Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
- Complimentary coffee and tea in all our premises
- Huge learning experience in using best practices and global environment
- Constant personal and professional development
- 100% Virtual Hiring Process
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development amp; delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity are the core values which guide everything we do.
Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
- A basic or enhanced Disclosure Barring Service (DBS) check