Demand Planner - China
Charlotte Tilbury, China
Job Description
The Role:
A key operational role within a rapidly expanding luxury beauty brand, we are now turning our attention to the rapid expansion of our B2B and B2C operation across China.
Demand Planning is the facilitator of the Sales amp; Operations Planning process. We ensure that the SKU/Customer level forecasts are maintained and modelled with the latest market intelligence gathered from all stakeholders (Commercial, Finance, Marketing, NPD) and represent the most realistic outcome of sales possible. The demand plan is used by all areas of the business, but the priority is ensuring that it can be a reliable basis for the creation of Charlotte Tilbury’s procurement plan.
We are looking for someone with solid at least 4 years of Demand Planning and Supply Chain experience who is an excellent communicator and keen relationship builder. Someone who is diplomatic but isn’t afraid to challenge and have those difficult conversations. Someone with a proven and demonstrable record of improving forecast accuracy and a good understanding of the APAC Beauty market. This role will be the face of Demand Planning in the APAC region.
Role Accountabilities:
- Build, maintain and continually develop China ‘sales in’ demand plan in FuturMaster.
- Maintain a ‘sell through’, SKU/Customer level forecast which informs the demand plan.
- Have regular sessions with Commercial and Finance to ensure latest market intelligence is incorporated into the demand plan and sell through forecast.
- Build and maintain effective relationships with key stakeholders to ensure the latest information is always available to supply chain.
- Work with Customer Supply Chain colleagues to ensure key customer input (eg stock holding, on shelf availability) is considered in the forecasts.
- Contribute to the monthly Samp;Op cycle, making sure all templates, reports etc are up to date for the region and ready for use in Executive Sign Off sessions.
- Challenge regional NPD forecasts and ensure all new launch factors are incorporated into demand plan.
- Participate and support the improvement of the sales forecast practices with commercial functions.
- Management and tracking of regional planning KPIs.
- Contribute to the implementation of a new forecasting system to revolutionise the Demand Planning process.
Reporting Relationships:
Reporting into the Head of Supply Chain China.
Requirements
Key Selection Criteria:
We win together as a team, supporting and developing each other through our careers.
We embrace the challenge and work in an incredibly fast paced environment with high expectations set by the business, shaking it up with our creative lead, Charlotte Tilbury as we revolutionise the beauty industry.
We love what we do, and we support each other while we share the magic with the world.
- A strong educational background
- Several years of experience working as a Demand Planner is essential. Experience of working in other areas of Supply Chain is also desirable.
- Experience of challenging forecasting assumptions and influencing senior stakeholders.
- Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result.
- Understanding and commercial awareness of the total supply chain including supply planning and customer supply chain teams.
- Experience of working with and implementing a forecasting system (FuturMaster experience is a bonus!)
- An advanced user of Microsoft Excel.
- Ability to confidently work independently and autonomously despite high levels of ambiguity is essential.
- An entrepreneurial flair, real commerciality and great relationship building abilities!
- Fluency in English and Chinese is essential and proficiency in other regional languages is highly desirable.