At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical amp; cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.
Veeva China SFA is a world-class CRM product designed for life sciences in the Chinese market. As a technical writer in the China SFA team, you will be responsible for establishing the documentation process, and work together with the product teams to write documents including configuration manual, release notes, etc.What You'll Do
- Take ownership of documentation for the Veeva China SFA product
- Establish the documentation process and improve documentation quality
- Document new features at each release cycle. This requires working with product managers to understand feature details, writing new content, and ensuring that the documentation is thoroughly reviewed
- Review existing documentation and come up with enhancement.
Requirements
- Proven experience in technical writing in a similar role
- Knowledge of the software development process and cloud software applications
- Ability to quickly understand business requirements and create corresponding documentation
- Excellent written communication and research skills
- Strong organizational skills, ability to prioritize and deliver results in a fast-paced environment
- Ability to be self-directed and work independently
- Bachelor’s Degree or above.
Nice to Have
- Knowledge of CRM and SaaS is a plus
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.