Customer Service Jobs in Shenzhen, Latest Customer Service Jobs in Shenzhen

KEY JOB FUNCTIONS- Assist to Identify/formalize customer needs (Tamp;T needs, references to trace, etc.) - Design, validate and formalize SOP together with the operational team and customer - Manage EDI implementation request in relation with EDI development team and regional CBS team - Perform EDI functional testing and validation - Using BI supporting system to design and implement specific reports by case basis - Analyze data quality and find possible improvements through SOP update or b

KEY JOB FUNCTIONS- Preparation of export/ import declaration for BOLLORE LOGISTICS Hong Kong key customers. - Collect from Hong Kong Operation BU the necessary import/ export documents (invoice, packing list, HAWB or HBL copiesetc). - Classify commodities to the proper HS code as per exporter packing list/ invoice details. - Maintain a database of the commodities+ HS code for specific Hong Kong Key Accounts. - Lodge Export declaration on behalf of BOLLORE LOGISTICS HKG under Tradelink websit

KEY JOB FUNCTIONS- Project Engineering: analysis and feasibility: Participating/ leading in the solutions design, identifying operations alternatives, developing operations / cost / pricing modeling, preparing presentation material, presenting the solution and finally soliciting the customers’ endorsement to buy-in the proposed solutions - Project Management: Leading/ coordinating the operations, customer service and quality team to exceed the client expectations from contract negotiation till

JOB PURPOSE- Input the accurate data into Pegasus based on the shipping instruction (S/I) from suppliers and pass files to individual operation colleagues timely after completion - Check the packing list from supplier and link the relevant PO/ Item into Pegasus with the right quantities KEY JOB FUNCTIONS - Check the shipping instruction(S/I) received from suppliers to ensure the data integrity. - Input the data into PEGASUS - Ensure the right quantities of PO and Item are linked SP

KEY JOB FUNCTIONSSolution Management- Work with Operation team and review existing processes of operation, in view of improving revenue/ efficiency/ productivity - Identify and develop strategy to work with carriers to optimize pricing, core trade lanes and volumes. - Analyze Operational steps for relevance and improvement proposals - Research best industry practices and evaluation to be applied to the operation - Work with Local airfreight Operation team for new air route / process design

KEY JOB FUNCTIONS- Preparation of export/ import declaration for BOLLORE LOGISTICS Hong Kong key customers. Collect from Hong Kong Operation BU the necessary import/ export documents (invoice, packing list, HAWB or HBL copiesetc). Classify commodities to the proper HS code as per exporter packing list/ invoice details. Maintain a database of the commodities+ HS code for specific Hong Kong Key Accounts. Lodge Export declaration on behalf of BOLLORE LOGISTICS HKG under Tradelink website. Maintai

KEY JOB FUNCTIONSAssist Logistics Manager in following tasks- Coordination of the operations (PO management, warehouse, documentation, custom, transport) and make sure adequate resources - Resources management with predefined and approved providers - Being a single window for the customers and facilitating effective communications between the customers, operations teams, subcontractors, local and regional management team on day-to-day operations problems and issues - Handling customers’ compl

KEY JOB FUNCTIONS- PO amp; DN cross checking vs booking and confirmation with Lenovo customer - CSR sheet cross checking for destination requirement (mostly has done, need to keep - Monitoring CRAD and CDD date (Having IT to modify and send to the Link system) - Edit Lenovo invoice amp; Packing List from SAP - Send Draft awb / BL to Lenovo's customer, follow up with confirmation - Follow up Lenovo's customer for Greenlight - Pre-alert to destination offices and Lenovo customer - Monito

KEY JOB FUNCTIONS- Connect with carrier and co-loader and closely monitor the operation process such as: entry of terminal warehouse, custom clearance, actual on-board date etc. - Communicate with overseas and customer and make the most updated information to bridge relevant parties. - Prepare/check necessary documents used for the order. - Input shipment data and cost into Pegasus system, and issue debit note and credit note. Ensure the accurate invoicing and on-time closing. - Set up good

KEY JOB FUNCTIONS- Assist the operation to track and trace updated information from carrier web or overseas office on daily basis - Input accurate shipment data in daily report and company/client’s system according to client’s requirement amp; company instruction. - Prepare various internal reports - Monitor transshipment closely and notice all parties if any abnormal case or delay. - Made KPI amp; other reports according to management’s request. SPECIFIC JOB FUNCTIONS- Cooperate with imp

JOB PURPOSEDaily communication with shippers/customers/overseas to ensure a smooth operation and deliver our good service according to SOP, very accurate systems input, chase S/I and prepare jobfile amp; give the clear instruction to documentation for follow-up afterwardKEY JOB FUNCTIONS- Check all necessary booking information from shippers, prepare booking with carrier/co-loader and release booking to shipper timely. - Communicate with overseas and customer to make the most updated informati

KEY JOB FUNCTIONS- Connect with carrier and closely monitor the operation process such as: entry of terminal warehouse, custom clearance, actual on-board date etc. - Communicate with overseas and customer and make the most updated information to bridge relevant parties. - Prepare/check necessary documents used for the order. - Input shipment data and cost into Pegasus system, and issue debit note and credit note. Ensure the accurate invoicing and on-time closing. - Set up good relationship

JOB PURPOSE- Maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty. - Assist the management and sales to compile records and follow the shipment for the key account and the account under local control. KEY JOB FUNCTIONS- Delivery of excellent customer service through fast and accurate processing of orders, communication, quotation, and coordinating with other departments to resolve inquires. - Follow the shipment for the key acc

KEY JOB FUNCTIONS- Picking amp; Packing based on the order sheet by customer - Checking on the quality amp; quantity items for receiving amp; packing - Maintain and update inventory records - Liaising with Internal Customer Service or Warehouse Team Leader and external service provider/supplier - Other tasks assigned by Supervisor or Manager SPECIFIC JOB FUNCTIONS- Prepare docs for Pamp;P - Operate order receiving and repacking for order despatching - Manage the warehouse stock with 100

JOB PURPOSEDaily communication with shippers/customers/overseas to ensure a smooth operation and deliver our good service according to SOP, very accurate systems input, chase S/I and prepare jobfile amp; give the clear instruction to documentation for follow-up afterward KEY JOB FUNCTIONS- Check all necessary booking information from shippers, prepare booking with carrier/co-loader and release booking to shippers timely. - Communicate with overseas and customer to make the most updated informa

KEY JOB FUNCTIONS- Cooperate with ZTE staff to prepare all relative shipping doc per ZTE ’s request - Following with BOLLORE LOGISTICS instruction submit payment document to ZTE timely and trace ZTE settle payment timely - Monitor and follow up daily trucking arrangement, update ZTE daily tracking report, ZTE tracking system and payment system. - Attend ZTE training to develop relevant knowledge and skills. - Finish other jobs assigned by team leader and company Management. SPECIFIC JOB F

Keywords Player Support is a fast-growing service line of the Keywords Studios company that offers customer service positions in the exciting gaming industry! Pioneers amp; Leaders for over 20 years, we have been the premier international provider of services for companies that publish and develop MMOs, virtual worlds, social games, casual games, mobile games and transmedia content. We also provide services to online payment and virtual goods providers. We are looking for an experienced Chinese

Great that you're thinking about a career with BSI!APAC Customer Services OfficerShenzhen, ChinaAs our APAC Customer Services Officer, you will plan and communicate the QMS audit schedule for Regulatory Services clients. By doing this you'll help to ensure an efficient service and adhere to strict regulatory requirements.On a typical day you'll manage your assigned territory to maximise performance of audit delivery, work in partnership with other teams in the organisation and monitor and ma